---
title: "Delete your account · BlastoClean"
description: "How to delete your BlastoClean company account and what happens to your data."
url: "https://www.blastoclean.com/delete-account"
---

# Delete your account

Last updated October 2, 2026

This page explains how to delete your BlastoClean company account from the web app or the
mobile app, what we remove, what we may keep, and how long deletion takes.

## Delete in the app

An **owner** can delete the company account at any time:

1. Sign in at [app.blastoclean.com](https://app.blastoclean.com) or in the BlastoClean mobile
   app.
2. Open **Settings**.
3. Choose **Delete account** and follow the confirmation steps.

Deleting the account schedules permanent removal of your company's data from our live
systems. If you change your mind before deletion finishes, contact us immediately at
**hello@blastoclean.com** or **(585) 200-6753**.

## What we delete

When deletion completes, we remove your company's operational data from BlastoClean,
including team members, customers, properties, quotes, schedules, uploaded photos and files,
and the email addresses tied to the account (so they can be used to sign up again).

## What we may keep

Some records must be kept for legal, tax, accounting or fraud-prevention reasons, or to
resolve disputes. Where retention is required, we **anonymize** what we can and keep only
what the law or a payment processor requires — for example Stripe settlement and tax
records linked to money that already moved. Those retained records no longer identify you
or your customers for everyday use of BlastoClean.

Encrypted database backups may still contain deleted data until each backup rotates on its
normal schedule; they are not used to restore deleted accounts.

## How long it takes

After you confirm deletion in the app, we process the request **within 30 days**, usually
sooner. You will receive confirmation at the owner email on the account when deletion has
finished.

## Request by email instead

If you cannot sign in, email **hello@blastoclean.com** from the email address on the
account and ask us to delete it. We may ask you to verify ownership before we proceed.

## Before you go

You can [export your data](/docs/exporting-your-data) at any time while the account is
active or paused. See our [Privacy Policy](/privacy) for the full picture of retention and
your rights.

Questions? Email **hello@blastoclean.com** or call **(585) 200-6753**.