---
title: "Emails to review inbox suggestions · BlastoClean docs"
description: "Get an email when your inbox suggestion is ready, then sign in to approve or dismiss it."
url: "https://www.blastoclean.com/docs/inbox-approval-emails"
---

# Emails to review inbox suggestions

Running the company · Web app · 1 min read · Updated October 8, 2026

**On Pro and Business, when you ask for an inbox suggestion, BlastoClean emails you when it is ready to review. Opening the link changes nothing; you approve or dismiss after signing in.**

When you ask for a [suggested visit move](/docs/suggested-visit-moves),
[instruction for today](/docs/suggested-visit-instructions) or
[quote draft](/docs/suggested-quote-drafts), you do not have to wait on the page.
BlastoClean emails you when the suggestion is ready, so you can pick it up from
your phone or another computer. This is included with **Pro and Business**.

## Review from the email

1. Open the email titled **Review your inbox suggestion**.
2. Select the link and sign in with your own BlastoClean account.
3. Check the details. For instructions and quote drafts, you can edit the text
   first.
4. Approve it, for example with **Approve move** or **Create empty draft**,
   or select **Dismiss**.

Opening the link does not approve anything. Approval never sends a message to
the customer.

## Who gets the email

Only the person who asked for the suggestion gets the email. It does not go to
the customer, the crew or anyone else in the office. The link works only for
that person, and only while they still have access to the customer and the
inbox. To approve from the link, they also still need permission to edit the
customer and the visit or quote.

The email does not contain the customer's message, contact details, access
codes or prices. Those stay in the app.

## If something changed

If the customer sent a newer message, the visit changed or the suggestion
expired, BlastoClean asks you to refresh the conversation and review a fresh
suggestion. If an email does not arrive, open the conversation in **Messages**;
the suggestion is waiting there too.

See [The customer inbox](/docs/customer-conversations) and
[AI assists](/docs/ai-assists).