---
title: "Online acceptance and signatures · BlastoClean docs"
description: "How a customer accepts a quote in one tap with no account, what an optional signature adds, and why a decline asks for a reason."
url: "https://www.blastoclean.com/docs/online-acceptance-and-signatures"
---

# Online acceptance and signatures

Winning work · Web app · 2 min read · updated August 13, 2026

**A customer opens the private link and accepts in one tap without an account; you can optionally require a typed name, an agreement tick and a drawn signature, and a decline offers four one-tap reasons.**

The job goes to whoever is easiest to say yes to. Accepting a BlastoClean quote
is one tap, on any device, with no account and no app.

## Accepting

The customer opens the private link, reads the quote — rooms, the tasks in each,
the notes you wrote for them, the total — and taps **Accept**. That is the whole
interaction. The page works without JavaScript, so it works on the browser they
actually have.

The moment they do, the quote's status changes and your team is emailed. From
there it is work: see [Scheduling a visit](/docs/scheduling-a-visit).

## Requiring a signature

Some jobs want more than a click. Switch signatures on and accepting asks the
customer to:

1. **Type their name**,
2. **Tick that they agree** to the quote, and
3. **Sign** with a finger or a mouse.

The mark is kept with the acceptance and printed on the quote page and the PDF
beside the date it was given.

One deliberate detail: **drawing is the optional part**. It is the step most
likely to fail on an old phone or a stiff trackpad, so the typed name and the
tick accept the quote on their own. Nobody is ever stuck staring at a canvas
that will not draw.

## Accepting on the customer's behalf

When the customer says yes while you are standing in their hallway, asking them
to go back to a desk and click a link is silly. Owners and managers can mark a quote
accepted directly — from the web app, or from the phone with **Accept &
schedule**, which books the work in the same motion. The acceptance is recorded
against the name of the person who did it, precisely because it was not the
customer who clicked. See
[Quoting from your phone](/docs/quoting-from-your-phone).

## When the answer is no

A customer who declines can say why in one tap: **too expensive**, **wrong
timing**, **they went with somebody else**, or **they no longer need it**.

Nobody has to fill anything in, which is why most of the time you get an answer
at all — and because the answers are the same four options rather than free
text, they can be counted. They are, on the quote funnel report in
[The dashboard and reports](/docs/the-dashboard-and-reports). "We lose on price"
and "we lose on speed" are different problems with different fixes, and this is
how you find out which one you have.

## Editing after acceptance

Editing an accepted quote creates a **revision**, so the version the customer
agreed to is never lost. See [Pricing a quote](/docs/pricing-a-quote).