---
title: "Walkthrough pricing review · BlastoClean docs"
description: "Require an in-person walkthrough before a quote can be sent, for homes with several pets or any job you want to see first."
url: "https://www.blastoclean.com/docs/walkthrough-review"
---

# Walkthrough pricing review

Quoting · Web and mobile · 2 min read · Updated October 11, 2026

**Mark a quote as needing an in-person walkthrough, or set a pet count that requires one. The quote cannot be sent until an owner or manager confirms the visit happened and reviews the price.**

Some jobs are hard to price from a description: a home with four dogs, a
hoarding cleanup, or an office floor you have never seen. A walkthrough review
holds the quote until someone has been on site and checked the price.

## Set your pet rule

1. Open **Settings**, then **Pricing & quotes**.
2. In **Walkthrough rules**, enter a number in **Require a walkthrough at this
   pet count**. For example, enter 3 to require a walkthrough for homes with 3
   or more pets.
3. Select **Save walkthrough rule**.

Leave the number empty if you do not want a pet rule. You can still mark any
single quote as needing a walkthrough. The owner sets this rule.

## Mark a quote

On the quote, find **Walkthrough review**:

- Tick **Needs an in-person walkthrough** to require one for this quote.
- Enter the **Number of pets**. Leave it empty if you do not know yet. If your
  company has a pet rule, an empty number counts as needing a walkthrough: the
  quote shows no price until you enter the number of pets or finish the
  walkthrough review.

When a walkthrough is required, the quote keeps its rooms and tasks but shows
no price, and you cannot send or share it yet.

## Book the walkthrough

Select **Book a walkthrough visit**. The schedule opens with the customer and
property filled in. Choose a time and confirm the visit. The walkthrough visit
has no price, so the customer is not billed for it. Booking needs a plan that
includes the schedule (Starter, Pro or Business) and permission to edit the
schedule. Owners, managers and estimators have that permission; if you do not
see **Book a walkthrough visit**, ask one of them to book it.

## Review and release the price

After the visit, an owner or manager opens the quote, adjusts rooms, tasks and
price as needed, then:

1. Ticks **I completed the in-person walkthrough and reviewed this quote's
   scope and pricing**.
2. Selects **Save office walkthrough review**.

The quote can now be sent as usual. If you change the property, the customer,
the pet count or your pet rule before the quote is accepted, the quote needs a
new review. Accepted quotes keep the price the customer agreed to.

See also [Pricing a quote](/docs/pricing-a-quote) and
[Dust evidence and quote adjustments](/docs/dust-evidence).

## On the native app

In versions with these controls, open the quote's pricing screen for the
corresponding evidence, review or first-clean card. The same role permissions
and server checks apply. Owners can also open Dust evidence rules and
Walkthrough rules from Settings; the web Settings layout above is different.
Accepted quotes keep the agreed version. If another person changes the quote,
refresh and review it before applying an old draft.

See [Native version availability](/docs/the-mobile-app).