· 5 min read
Magic Quote: quote a property by walking it
The best information you will ever get about a job is what you notice while standing in it. Here is how to capture that without staring at your phone in front of the customer.
Practical guides on quoting, scheduling and getting paid — for people who run cleaning companies, not software companies.
· 5 min read
The best information you will ever get about a job is what you notice while standing in it. Here is how to capture that without staring at your phone in front of the customer.
· 4 min read
Commercial clients rarely leave in a row. They leave after three emails that went to an inbox — and the fix is a visible log with a clock on it.
· 4 min read
A janitorial contract signed two years ago is still invoicing the same figure every month. That is exactly why nobody notices when it stops paying.
· 5 min read
Commercial bids are won on a spec sheet, not a walkthrough price: a frequency on every task, visits per week, and a monthly number a facilities manager can defend to their boss.
· 4 min read
Commercial clients pay on terms — Net 30, PO numbers, one invoice a month. How to bill like a vendor and watch your receivables age, without building the spreadsheet that watches them.
· 4 min read
Janitorial work happens when nobody is watching — which means trust is the product. GPS clock-in, missed-clean alerts and actual-vs-estimated hours, and why proof of service wins renewals.
· 3 min read
Profitability by customer, an aging receivables list, crew performance and more — the new Reports section turns questions you used to answer with a spreadsheet into a click.
· 3 min read
The job is done, the customer is standing right there — that is the moment to get paid. The new iOS and Android companion app turns the phone into the schedule, the checklist and the card terminal.
· 2 min read
A canceled visit costs you the slot whether or not the customer shows up. Here is a fair way to make that cost visible before it happens, not after.
· 2 min read
A growing share of homeowners and property managers prefer to do business in Spanish. Here is what "bilingual" actually needs to mean if you want their business.