Terms of Service

These terms govern your use of the BlastoClean website and application. By creating an account you agree to them on behalf of your company.

The service

BlastoClean provides software for building cleaning quotes, sharing them with customers, scheduling visits and collecting payments. We aim for the service to be available and accurate, but it is provided "as is" and we do not guarantee uninterrupted availability.

The live demo

The demo at /try is a shared sample company, not an account of your own. Everybody who enters is inside the same company at the same time, so treat everything in it as public: what you add there can be read, edited and deleted by other visitors. It is rebuilt from a fixed sample every week, and everything added since the last rebuild is deleted with it. Nothing in the demo is backed up, exportable or recoverable.

Do not put real information into the demo — not your customers' records, not anyone's personal information, and nothing confidential.

Each visitor gets a limited allowance of AI assists and limited room to create records, and the demo is provided "as is" with no availability commitment of any kind. We may change it, limit one person's access to it, or withdraw it entirely, at any time and without notice — in particular where it is being used automatically, at volume, or in any way that spoils it for other visitors.

Your account

You are responsible for the accuracy of the information you enter and for keeping your team's credentials safe. An account owner controls who on the team can access the company and at what level. You must not use the service to send spam or for any unlawful purpose.

Your content and data

Everything you enter — customers, properties, task libraries, quotes — remains your company's property. You grant us only the license needed to store and process it in order to run the service. You can export your data at any time.

Quotes and payments

BlastoClean calculates prices from the rates, times and multipliers your company configures. The contract for cleaning work is between your company and your customer; we are not a party to it. Payments are processed by your company's own payment provider under that provider's terms, and funds settle directly with your provider.

Fees

Paid plans are billed as described on the pricing page, monthly or yearly. A paid plan renews automatically at the end of each billing period until you cancel.

You can cancel at any time from Settings → Billing, before the next renewal. Canceling takes effect at the end of the current billing period and stops future charges. You keep access through the end of the period you have already paid for.

Refunds

Payments are generally non-refundable. BlastoClean may make an exception at its discretion. To request a refund, contact support at hello@blastoclean.com.

Text messages

When you or your customers opt in to text messages, message frequency varies. Msg & data rates may apply. Reply STOP to opt out, or HELP for help. Mobile numbers and opt-in data are not shared or sold to third parties for marketing.

Termination

You may close your account at any time after exporting your data. We may suspend an account that breaches these terms, and where practical we will warn you first.

Inactive free accounts. A Free-plan account that nobody signs in to for a year is paused, and we email the account owner when that happens. Nothing is deleted by the pause, and signing in undoes it immediately. If nobody signs in for three months after that email, the account may be deleted along with everything in it. Signing in at any point before the deletion stops it. Paid accounts and accounts inside their trial are never paused for inactivity, and the data-retention windows are set out in full in our Privacy Policy.

Liability

To the fullest extent permitted by law, our liability for any claim arising from the service is limited to the fees you paid in the twelve months before the claim.

Governing law

These terms are governed by the laws of the State of New York.

Changes

We may update these terms; the date above reflects the latest revision. Material changes will be announced in the application before they take effect.

Questions? Email hello@blastoclean.com.

BlastoClean 74 Willowick Dr Fairport, NY 14450