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BlastoClean

Delete your account

Last updated October 2, 2026

This page explains how to delete your BlastoClean company account from the web app or the mobile app, what we remove, what we may keep, and how long deletion takes.

Delete in the app

An owner can delete the company account at any time:

  1. Sign in at app.blastoclean.com or in the BlastoClean mobile app.
  2. Open Settings.
  3. Choose Delete account and follow the confirmation steps.

Deleting the account schedules permanent removal of your company's data from our live systems. If you change your mind before deletion finishes, contact us immediately at hello@blastoclean.com or (585) 200-6753.

What we delete

When deletion completes, we remove your company's operational data from BlastoClean, including team members, customers, properties, quotes, schedules, uploaded photos and files, and the email addresses tied to the account (so they can be used to sign up again).

What we may keep

Some records must be kept for legal, tax, accounting or fraud-prevention reasons, or to resolve disputes. Where retention is required, we anonymize what we can and keep only what the law or a payment processor requires — for example Stripe settlement and tax records linked to money that already moved. Those retained records no longer identify you or your customers for everyday use of BlastoClean.

Encrypted database backups may still contain deleted data until each backup rotates on its normal schedule; they are not used to restore deleted accounts.

How long it takes

After you confirm deletion in the app, we process the request within 30 days, usually sooner. You will receive confirmation at the owner email on the account when deletion has finished.

Request by email instead

If you cannot sign in, email hello@blastoclean.com from the email address on the account and ask us to delete it. We may ask you to verify ownership before we proceed.

Before you go

You can export your data at any time while the account is active or paused. See our Privacy Policy for the full picture of retention and your rights.

Questions? Email hello@blastoclean.com or call (585) 200-6753.