BlastoClean documentation
How the product works, one article per feature — for the web app and for the iPhone and Android app.
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Getting started
Set the company up once, and the rest of the product has what it needs.
- Web and mobileCreating your account and signing inHow to start a BlastoClean company, add the people who work with you, and get back in — by password, by a connected account such as Google or Apple, or by Face ID on the phone.
- Web appSetting up your companyThe settings every other part of BlastoClean reads from: your hourly rate, quote numbering and expiry, business hours, branding, language and — on Business — multiple locations.
- Web appYour room and task libraryThe room types and cleaning tasks every BlastoClean quote is built from — seeded when you sign up, then shaped to how your own company cleans.
- Web and mobileGetting help inside the appThe help assistant answers support questions right where you are working — grounded in this documentation, linking to the article with the longer answer, in English or Spanish, on every plan.
Quoting
Turn a property into a price — by walking it, or room by room at the desk.
- Web and mobileQuick Quote and Magic Quote walkthroughsUse text-only Quick Quote for a fast adaptive estimate, or capture a Magic Quote walkthrough with photos, video and voice. Both use your configured library and require a missing-room check.
- Web appBuilding a quoteThe three steps of the BlastoClean quote builder — how often, rooms, and send — with one Send quote button and a running total as you work.
- Web appPricing a quoteHow BlastoClean turns rooms and tasks into a price: labor time, size and condition, fixed room prices, discounts, fees, tax, a price for each schedule, and a price change with a paper trail.
- Mobile appQuoting from your phoneBuild and send a quote from the iPhone or Android app, start a business quote from a common job, and book the first visit when the customer says yes at the door.
Winning work
Getting the quote in front of the customer, and making yes the easy answer.
- Web appQuote requests from your websiteThe public request-a-quote page, the embeddable widget you can restyle without touching code, and the leads inbox where the requests land.
- Web and mobileSending a quoteThe Send quote button, a private link, email, text for customers who opted in, and a PDF — plus what happens when the customer opens it and says yes.
- Web appOnline acceptance and signaturesHow a customer says yes and books the first visit with no account, how they pick a schedule when the quote offers one, what an optional signature adds, and why a no asks for a reason.
- Web appFollow-ups and quote expiryAutomatic, polite nudges for quotes nobody has answered, a warning before a quote expires, and the rules that stop a customer being chased after they have replied.
Scheduling
Accepted work becomes visits, one-off or recurring, assigned to the people who do it.
- Web and mobileScheduling a visitSaying yes books the first visit, with tomorrow at 9:00 already filled in. A taken day stays accepted so you can pick another, and nothing can be booked on top of another visit.
- Web and mobileRecurring schedulesWeekly, biweekly and monthly cleans that keep themselves booked twelve weeks ahead — including "the second Tuesday", pausing, ending, and raising the price from a date you choose.
- Web appCrews and availabilityAssigning one cleaner or a whole crew, seeing who is free before you book, and how personal calendars block bookings without revealing what is on them.
- Web and mobileCalendars and feedsSubscribe Google Calendar, Outlook or Apple Calendar to your schedule, give every cleaner a personal feed of their own visits, and let connected calendars decide when people are free.
- Web appReminders and confirmationsAutomatic confirmation requests and reminders by email and text, with add-to-calendar files attached, quiet hours respected, and a customer link that works on any device.
- Web and mobileWork checklists and visit photosThe printable work order every visit carries — the rooms, the exact accepted tasks and the property’s access notes — and up to 25 before-and-after photos attached from the phone.
Getting paid
Invoices, card payments, cash at the door, and the ledger behind all of it.
- Web appConnecting Stripe and taking card paymentsLink your own Stripe account through Stripe Connect, save a card on file, bill automatically on completion — and what BlastoClean does and does not take a cut of.
- Web appInvoices and paymentsAn invoice for every visit in your own numbering, an append-only ledger of every charge and refund, payment links by email or text, and a private portal where each customer can pay, update their card and ask for another visit.
- Mobile appTaking payment in personTap to Pay on iPhone, contactless payments on supported NFC Android devices, the hosted card page on the phone, and recording cash or a check — all from the visit, at the customer’s door.
- Web and mobileTips, card fees and refundsSwitching tips on per location, adding an optional and fully disclosed card fee, and refunding any payment — including one recorded by hand.
Running the company
The library, the team, the numbers and the settings everything else reads from.
- Web and mobileThe dashboard and reportsThe owner’s dashboard, the needs-attention list, and every report — money per hour, who stays, quotes to jobs, money owed, crew, and how full you are — with CSV export.
- Web and mobileCustomer follow-upsA private work list for customers who have not booked in a while or have canceled repeatedly, with manual call, email and text outreach that respects their preferences.
- Web appTeam, roles and permissionsWhat owners, managers, estimators and read-only users may do, how access is revoked the moment a role changes, and how company isolation works.
- Web and mobileTwo-factor authenticationAdding a second step to sign-in: authenticator apps, security keys and text codes, recovery codes, trusted browsers, and the actions that ask again.
- Web and mobileFinding anything: search and keyboard shortcutsOne search box for customers, properties, quotes and visits, opened with ⌘K or Ctrl+K from anywhere, and driven entirely from the keyboard.
- Web appAI assistsWhat AI does in BlastoClean — draft quotes from website leads, sort inbound texts, suggest task times, write the Monday digest and the copy you would rather not — and the line it never crosses.
- Web appText messages and consentHow SMS works in BlastoClean: opt-in recorded per phone number, STOP and START handled instantly, quiet hours in the visit’s own time zone, and no texts to landlines.
- Web and mobileThe customer inboxEvery email and text with a customer in one shared thread: where replies land, how to answer by email, text or internal note, and what the office can see.
- Web and mobileNotifications and the bellThe in-app feed of things that need a person: what raises one, who receives it, how it is scoped to a branch, and what happens to old ones.
- Web appYour own mailbox and calendarConnect Gmail, Microsoft 365 or iCloud so customer email leaves from your own address — and connect calendars so what is already in your day blocks bookings.
- Web appExporting your dataA one-click JSON export of your whole company, an import to start a new one from it, and the log of every email and text the system has sent.
- Web and mobileCommercial cleaning modeSet what work your company does — residential, commercial, or both — and what business quotes unlock: common-job starting points, a frequency on every task, monthly pricing, the agreement, net terms, and GPS proof of service.
- Web and mobileQuality inspectionsScore a building on a walkthrough, photograph what is wrong, raise corrective actions with an owner and a date, and publish the scorecard to your client.
- Web and mobileSupplies, keys and compliancePar levels and restock requests for each building, an encrypted vault for alarm codes and keys with an audit trail on every read, and expiry reminders for your COI and W-9.
- Web appChange orders: billing the extra workRaise extra work against a running commercial contract, get it approved on a one-page link with no login, and let it ride the monthly invoice the client was already going to pay.
On your phone
The native iPhone and Android app: the schedule, the quote, and the card reader.
- Mobile appThe mobile appThe native iPhone and Android companion app: what it carries, how it signs in to the same company, biometric app lock, and the tablet layout.
- Mobile appThe schedule on your phoneThe week’s visits with payment status on every row, the whole visit toolkit — confirm, reschedule, complete, no-show, cancel, reassign — and before-and-after photos from the camera.
- Mobile appLeads and customers on your phoneThe leads inbox badged with what is still waiting, turning a request into a customer and a draft quote in one tap, and customer detail with payment history.