Crews and availability

Who is going

A visit or a series can carry one cleaner or a whole crew. Every person on it holds that hour: the visit blocks their availability and appears on their own calendar feed. The first person listed is the lead, so the order is not decorative.

Reassigning one visit touches only that visit; changing the crew on a series flows to every future one. Move a visit or hand it to somebody else and the connected calendars follow — including taking it off the calendar of whoever is no longer going, which is the half that usually gets forgotten.

Seeing who is free

The booking form draws the week as a free/busy calendar before you commit to anything. Pick the crew and you see their calendars; pick nobody and you see the whole company's. Click an open slot and it becomes the visit's date and time.

Two things feed that picture:

1. Work already booked in BlastoClean.
2. Connected personal calendars, if the person has connected one.

Busy, without saying why

A dentist appointment is a dentist appointment. Someone can connect a personal calendar so that it blocks bookings without showing anyone what is on it — the office sees "busy 2–3pm" and never the title. That is the default, and it is set per calendar, so a work calendar can be readable while a personal one is not. See Calendars and feeds.

Nothing gets booked twice

A clash is refused before it is written, and the refusal names the visit in the way. Back-to-back visits are allowed — the check is for genuine overlap.

Knowing whether you have enough people

Two reports answer the questions this raises, both covered in The dashboard and reports:

• Capacity, one to twelve weeks out: booked minutes against available minutes, per person — so you find out you are overbooked before a customer does.
• Crew performance: completed visits, hours, revenue and no-shows per team member.

And everyone, whatever their role, can open My week — their own visits and pay for the week, with no manager's permission required.