Running the company
Staff time-off requests
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Web and mobile2 min readUpdated
On Pro and Business, team members request time off in the app. Managers see which visits are affected before they approve, and approved time off shows up when you schedule.
Time-off requests keep vacations, appointments and sick days in one place, so nobody has to remember a hallway conversation. Time off is included with Pro and Business.
Request time off
- Open Staff, then select Request time off.
- Under Request time off, choose the Start date and End date.
- Leave All day on for full days. Turn it off to pick a Start time and End time.
- Add a Reason (optional) if you like. Only you and your location's managers can see it.
- Select Submit request.
Your request shows as Pending until a manager decides. Dates and times use your location's time zone, and the end date is included for all-day requests. If another request overlaps the same days, the screen tells you. Requests that start within 24 hours are labeled Starts within 24 hours so managers notice them.
To withdraw, select Cancel request on your own request.
Approve or decline as a manager
Owners and managers see every request for their current location.
- Select Review affected visits to see how many visits at this location fall in that time. Use Review visit to open one.
- Add a Decision note (optional).
- Select Approve or Decline.
Approving does not move or reassign anyone's visits. Visits that fall in the time off keep their crew, so reassign or reschedule them on the schedule. You can see them on Availability and conflicts. See Crews and availability.
Review affected visits only lists visits at your current location, but approved time off applies at every location where the person works. If they also work at another location, check their visits there too.
How approved time off is used
Approved time off is added to that person's availability. When you book or reassign a visit during that time, BlastoClean warns you that the person is off. The reason is never shown on the schedule.
A declined request stays declined. To ask again, submit a new request.
Good to know
- Managers get a notice in the notification bell when a request comes in, and the person who asked gets one when it is decided.
- You need an internet connection to submit, cancel or decide on a request. If a submission cannot be confirmed, select Retry submission.
- Nothing is sent to your customers.
See also Shift swaps, Offer an assigned visit and Staff communication.
On the native app
Native versions with Staff include this workflow too. Open Staff for time off, documents and notification preferences; Visit offers is also available from native Settings or the Crew menu. The same Pro/Business, location and role rules apply. These actions need an internet connection; keep a pending draft open and use its offered retry if the result is unknown.