Pricing a quote
Web app2 min readUpdated
A quote is priced as ticked task minutes × size × condition × your hourly rate, plus any fixed-price rooms and fees, less discounts — and any manual override is recorded with the calculated total, the reason and who set it.
Nobody should have to trust a number they cannot reconstruct. This is how a BlastoClean total is arrived at, in the order it happens.
The calculation
- Task minutes. Every ticked task on every room contributes its time.
- Size and condition. Each room's minutes are multiplied by its size multiplier and its condition multiplier. A large room at ×1.25 in extreme condition at ×1.50 takes 1.875 times the base time.
- Labour. Total minutes × your hourly rate — the one from Settings, or a rate set on this quote alone.
- Rooms priced individually. A room with a fixed price contributes that amount instead of its labour. Its time still counts towards the visit's length, because somebody still has to be there for it.
- Fees, then discount, then tax.
Every one of those figures is shown in the running total panel, broken down by room, while you work — and it is recalculated on the server every time. The browser never does the arithmetic, which is why the phone app and the web app can never produce different numbers for the same quote.
Manual adjustments
Two escape hatches exist for the jobs that do not fit the model, and both leave a visible mark rather than quietly changing a number:
- A manual time on a room. Know the master bathroom takes 45 minutes whatever the tasks add up to? Set it. The quote shows plainly that the figure was set by hand.
- A fixed price on a room. As above, but for the amount rather than the time.
Overriding the total
An owner or a manager can override the final price of a quote outright. What is stored is not just the new number: the calculated total, the override, the reason and who set it are all kept together. Six weeks later, when somebody asks why this property was $500 and the identical one next door was $615, the answer is on the quote.
Whether someone may do this at all is a matter of their role — see Team, roles and permissions.
Revisions
Editing a quote the customer has already accepted creates a revision. The version they agreed to is never lost and never quietly replaced, which matters the first time there is a disagreement about what was included.
Card fees and tips
A percentage fee for paying online by card, and tips, are both configurable and both off by default. They are covered in Tips, fees and refunds — including the rule that a card fee is disclosed to the customer on the quote and again at checkout, rather than appearing on a statement as a surprise.